80% of the digital User engage through Mobile & 20% Users engage through desktop. It is very critical to take into account APP Conversion & Churn.
Churn Touch points for App is but different from desktop.
Acquisition Funnel for APP & Key Data Points
- Step 1 – Play Store Visitors
- Step 2 – APP Installs
- Step 3 – APP New Users
- Step 4 – Registration Screen Visit
- Step 5 – Registration Submit
App Retention – Churn Funnel & Key Data Points
- Same Day Churn Rate
- 7th Day Churn Rate
- Fortnight Churn Rate
-
30 Day Churn Rate
Image Courtesy: crystalclearcomms.com